Hotels
Hotels provide accommodation and a base for people visiting, working, or gathering in the region.
Sector 04 · The visitor economy
Hospitality
The places, experiences, service businesses, and supply relationships that shape how visitors encounter the Western Region.
Regional context
A destination shaped by place and service.
Hospitality is where people meet places, food, and service. The institution identifies hotels, restaurants, bars, and pubs as the businesses that make up this sector.
Each business type contributes a different setting for welcome, rest, dining, and social connection—and together they shape the hospitality offer.
Business types
Who belongs in hospitality.
The institution identifies these business types within the Hospitality sector. They bring accommodation, dining, and social spaces into one community.
- HotelsPlaces that give guests a comfortable base for rest, work, and time in the region.
- RestaurantsFood and service businesses that create everyday dining and memorable occasions.
- BarsRelaxed social settings where people gather, connect, and enjoy hospitality.
- PubsCommunity-focused venues that bring conversation, refreshment, and social life together.
Sector landscape
One sector, many ways to welcome people.
The institutional list recognises places to stay, places to dine, and social venues as distinct parts of a shared hospitality community.
Restaurants
Restaurants bring food and service together, creating settings for everyday meals and business or social occasions.
Bars & pubs
Bars and pubs create social spaces that are part of the sector's wider hospitality offer.
What we do
How we support businesses in this sector.
We bring our members together, represent shared business interests, strengthen enterprise capability, and help create connections for trade. Talk to our team about current schedules, eligibility, and service procedures.
Business voice & policy dialogue
We create channels for hospitality businesses to raise shared issues affecting their operations and the wider visitor economy.
Business-to-business networking
We connect hospitality operators with local producers, merchants, transport firms, advisers, and other potential suppliers and partners.
Capacity building
We organise capacity-building opportunities that help businesses strengthen service delivery and commercial capability.
Trade fairs & missions
We use trade fairs and missions to create opportunities for visitor-economy businesses to present their offer and build new relationships.
Working better together
Themes that connect visitor-economy businesses.
These are some of the issues we can explore with businesses as we build connections and a stronger collective voice across the sector.
Consistent service quality
Reliable standards, capable teams, and thoughtful customer care influence how visitors remember and recommend a destination.
Connected regional stories
Co-operation between attractions, accommodation, food, travel, and events helps visitors discover more of the region.
Stronger supply relationships
Connections with regional producers and service providers can keep more visitor spending circulating through local businesses.
Hospitality
Help shape a stronger visitor economy.
Talk to us about membership, our current activities, and where your enterprise fits within the sector community.